FAQs

Yes, we always welcome new patients to our practice! Accepting all major insurances and Medicaid/AHCCCS/ Banner University plans. Please call our office to confirm if we accept yours. 

If your child is new to the practice and needs a well visit, we ask that you please have your prior doctors office fax their records to our office. Thank you and welcome aboard!

Please click on the link below to see our most current office hours:

To make an appointment please click the button below or call our office at 623-462-1981. We ask that you arrive at our office at least 15 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us as soon as possible so we can offer that time to someone else. We may charge a no-show fee.

We do understand that emergencies arise causing you to arrive late. We will do our best to try to accomodate you and if there is going to be a delay in seeing you. If your schedule won't allow you to wait, we will be happy to reschedule your appointment. 

We do appreciate your patience and cooperation during our busy times and we will make every effort to keep your wait time to a minimum.

We accept most major private & Medicaid/AHCCCS plans. We are also proud to serve our military families and accept TRICARE.

Parking is highly convenient, with ample spaces available right outside the front doors.

We have a physician on-call 24 hours a day, please call our office. This is for emergency purposes only. Refill of non-urgent medications and referrals will not get handled after hours.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

Please learn more on our after-hours page by clicking below:

Parents know who they should go to when their child is sick. But pediatrician visits are just as important for healthy children.

The Bright Futures/American Academy of Pediatrics (AAP) developed a set of comprehensive health guidelines for well-child care, known as the "periodicity schedule." It is a schedule of screenings and assessments recommended at each well-child visit from infancy through adolescence.

Please click below for more details.

Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to The American Academy of Pediatrics (AAP), vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. 

If you're apprehensive about vaccinations, please do not hesitate to contact our office to schedule an appointment to discuss this further. Additionally, please check out this article for answers to many of your questions: 

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics (AAP). Please discuss your immunization questions and concerns with any of our pediatricians. Please click here to view the recommended vaccine schedule by CDC/AAP.

For non-urgent referrals: when one of our doctors refers you to a specialist, please schedule your appointment with the specialist, then call our office within five business days of your appointment. Your referral will be available within 72 hours. Most referrals are completed electronically and submitted directly to the specialist's office. 

For urgent referrals: when one of our doctors determines that you need an urgent referral, your referral will be initiated immediately. 

You will receive a call quickly with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the provider that ordered the labs or tests. Normal values are reviewed and addressed by the physician that ordered them.

Please call our office and follow the prompts for our prescription refill line. Allow one business day for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. Prescription refills for controlled substances such as ADHD medications are refilled Monday-Friday only.

Yes, we promote breastfeeding but understand when it may not be the right decision for you or your family. 

The American Academy of Pediatrics (AAP) recommends exclusive breastfeeding babies for the first six months.  We support continued breastfeeding after solid foods are introduced as long as you and your baby desire, for 2 years or beyond. 

Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women.

Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, an iron-fortified, milk-based infant formula is a good alternative. We will gladly discuss your diet and feeding concerns at your child's well care visit, or please call during office hours to speak with our experienced clinical staff.

For addtional information about breastfeeding, please click here.

Yes, this is a great way to get acquainted with our office and our doctors. During this visit, we will give you a quick tour and answer any questions that you have about our practice. Visit our expectant parent's page for more information.

We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.